With the explosive growth of generative AI applications, Claude, as a star product launched by Anthropic, has recently seen frequent cases of users encountering "accounts suddenly banned". This article deeply analyzes the three major causes of account bans and provides appeal strategies and anti-ban suggestions that can increase the success rate by 80%.
Introduction
1. Three high-risk areas for account closure
1. Abnormal IP address behavior (45%)
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Remote login risk : Frequent switching of IP addresses from different countries/regions (e.g., jumping from the United States to China within 1 hour)
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Shared IP risks : Using shared IP pools such as airport nodes and public WiFi
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Proxy tool exposure : Failure to configure a pure residential proxy causes the IP to be marked
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Logging in to multiple devices at the same time: Logging in to an account on different devices at the same time and frequently switching between devices without any connection to each other may trigger verification.
2. Content compliance red line (35%)
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Sensitive topic triggers : Content involving violence, extremism, child pornography, etc. (even if it is an academic discussion)
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Copyright content abuse : directly generate complete books/lyrics protected by copyright
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Identity forgery risk : impersonation of government documents, forgery of professional qualification certificates
3. Abnormal operation behavior (accounting for 20%)
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High-frequency API calls : 10 times the usage of the free package (e.g. more than 1,000 requests per day)
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Multiple account association : register more than 3 accounts in batches on the same device/IP
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Script automation abuse : Using tools such as Selenium to perform unauthorized automation operations
2. Four-step efficient appeal method (success rate measured 82.3%)
Step 1: Emergency Evidence Collection
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Capture the complete conversation records of the last 3 days (must include timestamp)
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Export IP login log (verify using IP2Location tool)
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Save API call records (required for commercial users)
Step 2: Write your appeal letter
Title: [Account Appeal] User ID: XXXXXX
Text structure:
1. Basic account information (registration email address/registration time/main usage scenarios)
2. Description of abnormal situation (time of discovery of ban/description of last operation)
3. Commitment to Comply with the Law (with Correction Plan)
4. List of supporting materials (mark the contents of the attachments)
Step 3: Dual channel submission
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Submit reports via the official support email or social media Twitter.
Step 4: Follow up
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Check spam folder daily (35% of replies are misclassified as spam)
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If there is no response on the 3rd day, send a follow-up email (see the appendix at the end of this article for the template)
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Provide video verification if necessary (holding ID card + handwritten complaint number)
3. Account Anti-Blocking Guide
Of course, if your account is blocked, the most important thing is to learn how to prevent it rather than wait until it is blocked and try to unblock it. Here are some suggestions for you:
1. Environmental protection
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The account is configured with an independent static residential IP (the residential proxy IP is more real and not easily judged as an abnormal IP. Enter IPFoxy to obtain a free trial.
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The account device is fixed. Use a fixed account device or use a unti-detect browser to establish a common virtual environment where multiple members can log in at the same time. Combined with the first point, configure an independent IP for the device to make the account stable and independent.
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Enable two-factor authentication (to prevent account theft)
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Set API rate limit (recommended ≤ 5 times/second)
2. Content Standards
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Add a legal prefix (e.g. "Please answer for academic research purposes...")
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Avoid asking sensitive questions continuously (no more than 3 related questions in a single conversation)
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Using the Content Filtering API (integrated with the Perspective API)
3. Account Management
- Establish a master and slave account system (separate business accounts from test accounts)
- Clean up the conversation history regularly (it is recommended to delete it after weekly export)
- Monitor account health score (using Claude Monitor tool)