TikTok Black Screen and No Network: Causes and Fixes

The most common problem in TikTok operation is the black screen and the words "Something went wrong" and "No internet connection". At this time, TikTok is often unable to be used normally, which greatly affects the operation process. So what is the reason for this situation and what is the solution?

Ⅰ. Reasons for black screen when there is no network

1. Geographic location

Due to restrictions of relevant policies and regulations, some countries and regions cannot directly use TikTok. If the user's location and the network used are in a restricted access area, they cannot connect to the server normally and cannot use it directly.

2. Network issues

If the network used by the device is unstable, has poor connectivity, has a weak signal, or has other network failures, it will cause network connection abnormalities. You can try to reconnect to the network or change the network.

3. Equipment system

If the device and system used are too old, or cannot simulate real overseas users, it may not be able to support the normal network connection and operation of the application. In addition, pay attention to whether the network permissions of the mobile phone are open to TikTok.

4. Operator issues

Whether you are using or have used a mobile device with a domestic mobile phone card, using TikTok on these devices may result in being identified as a user in a restricted area because the device will retain information traces of the operator.

5. Version and Cache

TikTok updates quite quickly. If the version of the application itself is too old or has too much cache, it may not work properly.

Ⅱ. Solution

1. Clear the app cache

There may be some problematic temporary files in the application cache that cause it to not work properly. To clear the cache, go to [Profile] at the bottom - [Menu] at the top - [Settings and privacy] - [Free up space] - [Clear] next to [Cache].

2. Keep the latest version

Many failures and anomalies are caused by not using the latest version of the application. You can update to the latest version or reinstall it.

3. Change SIM card or device

For SIM cards, you can try to remove the card or replace it with a card from a non-restricted area. For devices, some devices that have used domestic SIM cards cannot completely erase the operator information of the restricted area even if they are restored to factory settings or flashed. In this case, it is best to change the device directly. Generally speaking, it will be smoother to use overseas Android and Apple phones. It is best to use accounts from non-restricted countries and regions to log in to the app market and applications.

‌4. Use a reliable and stable network

Some users may choose a network with low stability, connectivity, anonymity and purity, which may also lead to failure to use the service normally. It may be that the IP used is overlapped or associated with the IP in the platform blacklist, or the anonymity is too low to effectively hide the original IP, imitate overseas users, or use a high-risk public IP shared by multiple people... It is best to choose a reliable exclusive clean IP. For example, IPFoxy has a large number of pure exclusive static residential IPs, and the connection speed and stability are good.

5. Simulate overseas users

In addition to using networks in non-restricted areas and erasing domestic usage traces of the device, language, region, time and other aspects should not be ignored. It is safer to set them to English, US region and US time.

Ⅲ. Final Thoughts

Network problems are inevitable in TikTok operations. Troubleshooting the causes and using stable network tools properly can solve most problems.