Wise Account Suspended? Reasons and Fixes You Need to Know

As a world-renowned transfer and collection platform, Wise is a common tool for many international traders. However, Wise account closures frequently occur during registration or use, seriously impacting the transaction process. This article will explain the reasons for Wise account closures and the corresponding solutions.

I. Reasons for Wise account being blocked

There are many situations in which a Wise account may be blocked. You should address the situation based on the pop-up window displayed. Blocking is usually caused by the following reasons:

1. Abnormal registration information

• Wise is very strict in account review. If the identity documents or business qualification information you submit are false or vague, your account may be easily blocked.

• During the registration process, please be sure to use real information or address, and clearly state the purpose of the payment.

2. Abnormal network environment

Wise uses browser fingerprints, IP addresses, and other methods to determine account risks:

• If the IP you use when registering or logging in is not from your actual country, or if you use a spam IP shared by multiple people, it is likely to be identified as abnormal by the system.

• If multiple accounts use the same network environment, they may be identified as linked accounts, which may lead to account suspension.

3. Frequent operations

When using your account, be careful to avoid the following situations:

• Frequent IP or device switching

• Frequent large-value transfers, multiple capital inflows/outflows in a short period of time

• Using Wise to conduct transactions that are not in compliance with platform policies

4. Abnormal account activity

• If your account remains inactive for a long time and suddenly conducts large and active transactions, it will easily trigger the platform's risk control.

  

2. How to avoid Wise account being blocked

1. Reasonably control transaction frequency and amount

• Avoid multiple large transactions in a short period of time

• In the initial stage of use, reduce the frequency and amount of collection, and increase the transaction frequency of the account after the account matures and stabilizes.

• Try to keep the source and purpose of funds reasonable and prepare transaction vouchers

2. Keep your account active and consistent

• Log in to your account regularly. Even if you don't make any transfers, you can still perform simple operations like checking your balance. This can help prevent long periods of inactivity and sudden frequent operations when you need to use your account.

• Keep the device, browser, and IP consistent as much as possible, and avoid switching between different devices and network environments frequently.

3. Optimize the network environment

• The network environment requirements for the use of major payment platforms are very strict. If you use an impure proxy or accidentally use an IP that has been identified as risky, you will be blocked by the platform during the registration process.

• It is recommended to use it with IPFoxy dedicated static residential proxy to simulate the real-life operating environment and use the same network environment to avoid account risk control anomalies.

  

4. Appeal and Submission of Supplementary Information

• Log in to Wise backend to view the account suspension notification content

• Submit documents such as identity proof, address proof, transaction instructions, etc. according to the prompts

• Ensure all documents are clear, authentic and valid

5. Use an alternative payment platform

• If your appeal is unsuccessful or your Wise account recovery takes a long time, you can consider using other payment tools as a backup plan. However, you should also pay attention to the above operational details during use to avoid being affected again.

  

III. Summary

Wise is a very practical software. The problem of account suspension can be very troublesome. When using Wise, you should pay attention to maintaining the regularity of account operations, reasonably arranging the flow of funds, taking precautions in advance, and operating in compliance. I believe that the problem of account suspension will be solved. I hope this article can help you!