3 Solution of TikTok"No network connection"?

"No network connection"! When you confidently download and are ready to start operating TikTok, it is very difficult to deal with the prompt "No Internet connection" on the screen. There are many factors that may cause this problem, including invalid network connection, application failure, etc. Next, we will review the main reasons and solutions for you.

1. Reasons for no network connection

1. Regional network restrictions

As the overseas version of Douyin, TikTok has network restrictions for users in mainland China. If your network is a domestic network, you will definitely not be able to connect to overseas servers and successfully obtain an Internet connection, so even if you successfully download it, you will not be able to successfully access it.

2. SIM operator restrictions

If you log in using a mobile phone, those who use domestic mobile phone cards may be identified by the TikTok system as operators in restricted areas, such as China Mobile, China Telecom, China Unicom, etc. The user's access may be restricted due to security and policy compliance considerations, and restrictions will also be placed on the connection of the account. This is because there are network access restrictions and supervision between domestic mobile network operators and TikTok's international servers.

3. Software version reasons

TikTok software is updated frequently. If the software version is not updated in time, some functions may be restricted. At the same time, please note that the network permissions of the mobile phone need to be open to TikTok to ensure smooth network connection function.

2. Solution

If you encounter the prompt "No network connection", you can solve it step by step according to the following troubleshooting methods:

1. Clear TikTok’s cache files

Sometimes, TikTok won’t work because the cached contents of the app are corrupted. TikTok caches various files to improve your app experience, but sometimes, these saved files get corrupted, causing issues like no internet connection error with the app.

At this time, you can repair a corrupted cache by clearing the cache, which will not delete your videos or other account data.

To clear the cache of the TikTok app, launch the app on your phone, navigate to Profile > Three horizontal lines > Settings and privacy > Free up space and tap on Clear next to Cache.

2. Remove the domestic calling card

If your mobile phone card belongs to a domestic operator, try to unplug the domestic phone card at this time. Use a local SIM card or connect through a local Wi-Fi network to ensure that your network access is not affected by the restrictions of the domestic operator.

3. Change independent IP

You can try to access a web page on a browser or other application to test whether the network is working properly. If the previous steps are all right, there may be a problem with your network IP, such as misusing a shared IP or a blacklisted IP, or the IP location is restricted, resulting in unavailable network traffic.

You can turn off Wi-Fi or cellular network and enable airplane mode. After a few seconds, disable airplane mode and reconnect to Wi-Fi or turn on cellular data. Try to refresh again and see if the network error is resolved. If it still doesn't work, you can use an independent proxy  to solve it.

The proxy IP is equivalent to a transit station between the target website and your network. It can hide the real IP address from the target website and display the proxy address. If your IP encounters access restrictions on TikTok, try using the IPFoxy residential proxy service to change the IP address. It can be configured on mobile phones/browsers to maintain a stable and independent connection, which is also helpful for the security of your account.

Note: If multiple devices frequently log in using the same IP address, TikTok's security protection mechanism may be triggered. You can consider assigning different IP addresses to different devices.

4. Check the TikTok app

If the TikTok no network connection error is still displayed, you can go to the Downdetector website to check the TikTok server status. Then check the software version and local permissions, etc. If necessary, you can also uninstall and re-download the software to try.

3. Final Thoughts

I hope that through the above methods, you can successfully solve the "no network connection" problem of TikTok and successfully expand cross-border e-commerce and social media.